Privacy Policy

Last Updated: April 2026

Vistar Leaf ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address when you place an order or contact us.
• Payment Information: Payment details processed securely through our payment gateway. We do not store card details on our servers.
• Usage Data: Browser type, IP address, pages visited, and time spent on our website, collected via cookies and analytics tools.
• Communications: Any messages or enquiries you send us via email or contact forms.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders and send order confirmations.
• Communicate with you about your orders, queries, or complaints.
• Send promotional emails or newsletters (only with your consent).
• Improve our website, products, and customer experience.
• Comply with legal obligations and prevent fraud.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Logistics Partners: To deliver your orders (name, address, phone number only).
• Payment Processors: To securely handle transactions.
• Legal Authorities: When required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyse site traffic. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for 7 years for accounting and legal compliance.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data (subject to legal obligations).
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at info@vistarleaf.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@vistarleaf.com
• Phone: +91 90327 50017 / +91 90327 50018
• Address: Vistar Leaf, Khammam, Telangana – 507003, India